Terms & Conditions

Terms & Conditions

Effective Date: [2009]

Welcome to [Mark Mall Pvt Ltd]. By shopping at our store, using our services, or accessing our website or mobile application (if applicable), you agree to comply with and be bound by the following Terms & Conditions.

1. General

1.1 These Terms & Conditions govern all purchases and interactions at Mark Mall Pvt Ltd.

1.2 We reserve the right to update or modify these terms at any time without prior notice 

1.3 Continued use of our services constitutes acceptance of the updated terms.

2. Products & Pricing

2.1 All products are subject to availability.

2.2 Prices displayed in-store or online are subject to change without notice.

2.3 We strive to ensure pricing accuracy; however, errors may occur. In case of a pricing error, we reserve the right to cancel or correct the transaction.

3. Payments

3.1 We accept cash, cards, digital payments, or other methods as available in-store.

3.2 All payments must be completed before goods are released.

3.3 We are not responsible for bank or payment provider errors.

4. Returns & Refunds

4.1 Returns or exchanges are accepted only with a valid receipt.

4.2 Perishable goods, opened items, or discounted products may not be eligible for return unless defective.

4.3 Refunds will be processed using the original payment method where possible.

4.4 Management reserves the right to refuse returns that do not meet our return policy.

5. Promotions & Loyalty Programs

5.1 Promotional offers are subject to specific terms and availability.

5.2 Loyalty points, discounts, or rewards are non-transferable and have no cash value.

5.3 We reserve the right to modify or cancel promotions or loyalty programs at any time.

6. Customer Conduct

6.1 Customers must behave respectfully toward staff and other shoppers.

6.2 Theft, fraud, vandalism, or abusive behavior will not be tolerated and may result in legal action.

6.3 We reserve the right to refuse service to any individual engaging in inappropriate conduct.

7. Store Safety & Liability

7.1 Customers enter the premises at their own risk.

7.2 [Supermarket Name] is not responsible for personal belongings lost or stolen on the premises.

7.3 We are not liable for injuries unless caused by our proven negligence.

7.4 CCTV surveillance may be in operation for safety and security purposes.

8. Online Services (If Applicable)

8.1 Online orders are subject to availability and confirmation.

8.2 Delivery times are estimates and not guaranteed.

8.3 We are not responsible for delays caused by third-party delivery providers.

9. Privacy

9.1 Customer information is handled in accordance with our Privacy Policy.

9.2 By using our services, you consent to the collection and use of information as described in our Privacy Policy.

10. Governing Law

10.1 These Terms & Conditions shall be governed by and interpreted in accordance with the laws of [Country/State].

10.2 Any disputes shall be subject to the exclusive jurisdiction of the courts of [Location].

11. Contact Information

For questions or concerns regarding these Terms & Conditions, please contact:

[Mark Mall Pvt Ltd]

Address: [Chetana Nagar & Jayshankar Marg]

Phone: [086687 89978]

Email: [markmall.nsk@gmail.com]